This Privacy Policy clearly explains how your personal information is collected, used, and protected at Bigwin. We believe your data belongs to you.
A quick overview of the key pillars of our Privacy Policy
Every transaction and piece of personal information on Bigwin is protected with 256-bit SSL encryption. We use bank-grade security technology to ensure no third party can access your data.
Bigwin never sells your name, mobile number, or financial information to any advertiser or third party. Your data is used solely to provide you with our services.
We are fully transparent about what data we collect and why — no hidden surprises. You can view, update, or request deletion of your information at any time.
Bigwin has a dedicated cybersecurity team monitoring the system 24/7, every day of the week. Any unusual activity is detected and addressed immediately.
When transacting via bKash, Nagad, or Rocket, your mobile number is transmitted through an encrypted channel. Payment details are never stored on our servers.
Bigwin uses only essential cookies to ensure the platform functions properly. We are committed to never using advertising tracking cookies.
When you register and use Bigwin's services, certain information is collected from you. This process is fully transparent and is done solely to provide you with a better experience.
| Data Type | When it's collected | Why it's needed |
|---|---|---|
| Name & mobile number | At the time of registration | Account creation and identity verification |
| Date of Birth | At the time of registration | 18+ Age Verification |
| Mobile wallet number | During deposit/withdrawal | Payment processing |
| IP Address & Device Information | At every login | Security and fraud prevention |
| Betting history | While placing bets | Account Management & Dispute Resolution |
| Cookies and browsing data | While using the site | Service improvement |
Bigwin uses the information collected from you solely for the purposes listed below — nothing more, and that will never change.
Bigwin analyzes your betting behavior solely to promote responsible gaming — not for advertising or marketing purposes. If we notice a member placing unusually high bets, we will reach out to offer support.
The most important aspect of Bigwin's Privacy Policy is who we share your data with. In short — we never sell your information to anyone.
However, your information may be shared in the following limited circumstances:
Bigwin does not retain your data indefinitely. Each type of data has a defined retention period.
Once the retention period expires, data is securely deleted or rendered unreadable. This process is automated and requires no human intervention.
Bigwin uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookies we use:
You can disable functional and analytics cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.
As a Bigwin member, you have a number of rights over your own data — all of which we fully support.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Unless required by law, you may request that your information be deleted.
You may request that the use of your data be restricted in certain circumstances.
You may request a copy of your data in a machine-readable format.
You may object to your information being used for specific purposes.
The security of financial transactions is Bigwin's top priority. The following safeguards are in place whenever you transact using your bKash, Nagad, or Rocket number:
Bigwin will never ask for your payment PIN or OTP over a call or message. If you receive such a request, contact support immediately — it may be a fraud attempt.
Bigwin strictly refrains from serving anyone under the age of 18. We do not knowingly collect any personal information from minors.
If you suspect that a minor has created an account without a guardian's knowledge, the guardian may contact our support team directly. We will investigate the account, take the necessary steps, and delete any associated data.
Bigwin may update this Privacy Policy from time to time, as required by new laws, changes in technology, or improvements to our services.
Members will be notified of any significant changes via their registered mobile number or email. The date of the update will always be shown at the top of this page under "Last Updated".
Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us: