Bigwin Terms and Conditions — The Complete Guide for Members

By accessing the Bigwin platform or creating an account, you confirm that you fully agree to these Terms and Conditions. You will not be permitted to use Bigwin if you do not comply.

These Terms and Conditions constitute a legal agreement between Bigwin and all its members. Bigwin reserves the right to update these terms at any time. Members will be notified of any changes via email or through the platform.

Bigwin's services are for personal entertainment only. Using the platform for any professional or commercial purpose is not allowed.

To create an account on Bigwin, you must meet the following requirements:

• Must be at least 18 years of age
• You must provide your real name, mobile number, and accurate information at the time of registration
• Opening multiple accounts under the same name is strictly prohibited
• Members are solely responsible for keeping their account password secure

Bigwin may request a national ID or other government-issued document for identity verification at any time. Failure to provide the required documents may result in temporary account suspension.

Account security is entirely the member's responsibility. Login credentials must not be shared with anyone. If you suspect any unauthorized access to your account, contact Bigwin support immediately.

BKash, Nagad, and Rocket are available for deposits and withdrawals on Bigwin. All transactions must be made through a mobile wallet registered in the member's own name.

• Minimum deposit: ৳200
• Minimum withdrawal: ৳500
• Withdrawal processing time: typically 5–30 minutes
• Deposits from third-party accounts will not be accepted
• Withdrawals can only be processed using the same method used for the original deposit

Bigwin may temporarily hold withdrawals on suspicious transactions and request additional documents for verification. This is done to protect our members.

The following rules apply to all bets placed on Bigwin. Once a bet is confirmed, it cannot be cancelled — so please review carefully before placing.

• Sufficient account balance is required to place a bet
• Odds in live betting may change at any time
• Bigwin reserves the right to void any bet placed on odds that were displayed incorrectly due to a technical error
• If a match is abandoned or postponed, bets will be settled in accordance with Bigwin's rules
• Maximum bet amounts may vary depending on the sport and market

Bigwin uses official sports body results to settle all bets. If you have a dispute regarding a bet outcome, please contact support within 48 hours.

Bigwin reserves the right to suspend markets or adjust betting limits under certain circumstances, particularly during major tournaments or unusual betting patterns.

Bigwin regularly offers welcome bonuses, reload bonuses, cashback, and special promotions. Each bonus comes with its own terms and conditions, which must be read before claiming.

• The welcome bonus is available to new members once only
• A wagering requirement (typically 10–30x) must be met before any bonus can be withdrawn
• Bonuses will be forfeited if withdrawal is made before wagering requirements are met
• Multiple bonus claims from the same device or IP address are not permitted
• Bonuses are time-limited — each bonus has a specified expiry date

Bigwin reserves the right to modify, suspend, or cancel its bonus program at any time. Any attempt to claim bonuses fraudulently will result in account closure.

The following activities are strictly prohibited on Bigwin and will result in permanent account closure:

• Creating multiple accounts or using someone else's account
• Bonus abuse or arbitrage betting
• Placing bets using match-fixing or insider information
• Placing bets using automated bots or software
• Money laundering or use of illegal funds
• Harassing other members or staff
• Exploiting platform vulnerabilities or bugs

Bigwin reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If evidence of a terms and conditions violation is found
• Failure to verify identity or providing false information
• If an account has been inactive for an extended period (more than 12 months)
• At the member's own request (self-exclusion)
• For legal reasons or as required by regulatory authorities

Members may request account closure at any time by contacting support. Any valid balance can be withdrawn before closure, provided there are no active bonus conditions.

Bigwin believes betting is entertainment, not an addiction. We are committed to the wellbeing of our members. The tools below help you stay in control of your betting:

• Deposit limit: Set daily, weekly, or monthly deposit limits
• Session Limit: Set a time limit on continuous betting sessions
• Cooling-Off: Take a betting break for a set period of time
• Self-Exclusion: Option to permanently close your account

If you or someone you know may have a problem with betting, please visit Bigwin's Responsible Gaming page or contact our support team.

Bigwin collects and uses your personal information solely for the purposes of providing services, verifying identity, and ensuring security. Your data is never sold to third parties.

All personal and financial data is protected with SSL encryption. For more details, please visit our Privacy Policy read here.

Bigwin reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about our Terms and Conditions, please reach out to our support team. We're available in Bengali, 24/7.

• Email: support@bigwin-taka.net
• Live Chat: Click the icon at the bottom right of the platform
• Support hours: 24/7, 365 days a year